Is Bilietai Down? Live status & outage reports

Service info and troubleshooting

Bilietai Website Won't Load at All

Clear your browser cache and try opening the site in a private tab. If that doesn't help, flush your DNS cache — on Windows, run ipconfig /flushdns in the command prompt. Also check whether the problem is browser-specific: switching from Chrome to Firefox or Edge often resolves silent loading failures caused by corrupted local data.

Ticket Search Returns No Results

This usually happens when filters are applied too aggressively. Reset all search parameters and try again with only the event name or date. If the results page freezes mid-search, reload and avoid clicking the search button multiple times — queuing duplicate requests can cause the interface to hang.

Payment Fails at Checkout

• Make sure your card supports online 3D Secure transactions
• Disable any browser extensions that block scripts or third-party cookies
• Check that your billing address matches what your bank has on file
• Try a different card or a mobile payment method if available

Online Banking Rejects the Transaction

Some banks flag ticket platform charges as suspicious and block them automatically. Call your bank's card support line and ask them to authorize the payment before retrying. Alternatively, use a payment method not tied to the same bank.

Personal Account Login Fails

If the password reset email isn't arriving, check your spam folder and make sure you're entering the address linked to your account. Session errors — where the page loops back to login after entering credentials — are usually fixed by clearing cookies entirely, not just the cache.

Mobile App Freezes or Crashes

• Force-close the app and reopen it
• Check that you're running the latest version from the app store
• Free up device storage if it's below 1 GB — low storage causes frequent crashes on both Android and iOS

E-Ticket Not Loading or Displaying

If your ticket shows a blank page or an error icon instead of the QR code, the issue is often a failed media load due to a slow connection. Switch to a stable Wi-Fi network and reload. If the file still won't open, try downloading it again from your order history rather than using a saved link.

Slow Interface and High Response Times

Heavy traffic around popular event announcements can slow the server response noticeably. If clicking through the checkout takes unusually long, avoid refreshing the payment page — it can duplicate the request. Wait 30–60 seconds before assuming something went wrong.