Is Finbee Down? Live status & outage reports

Service info and troubleshooting

Finbee Website Won't Load at All

Clear your browser cache and cookies first — this fixes most blank-page or partial-load issues. If the site still doesn't respond, try a different browser or switch from Wi-Fi to mobile data. DNS problems can also block access, so changing your DNS to 8.8.8.8 or 1.1.1.1 sometimes helps immediately.

Login Fails or Password Not Accepted

Double-check that Caps Lock is off and you're entering the correct email. If the password reset email doesn't arrive, check your spam folder — it often lands there. Also make sure your browser isn't autofilling an outdated password from a previous account version.

Two-Factor Code Doesn't Arrive

SMS delivery can lag during peak hours or when your carrier has routing issues. Wait 60 seconds and request a new code. If messages consistently don't arrive, confirm your phone number is correctly saved in your profile settings.

Payment Gets Stuck or Fails

This usually comes down to a few common causes:

• your card has 3D Secure enabled and the confirmation SMS didn't arrive
• the card issuer declined the transaction due to a spending limit
• your session timed out mid-payment, so the form submitted without a valid token
• the billing address entered doesn't match what your bank has on file

Refresh the page and try again from scratch rather than resubmitting the same form.

Transfer Doesn't Go Through

Check that the recipient details are entered exactly right — even a single digit off in an account number will cause the transfer to fail silently. Also verify you haven't exceeded the daily transfer limit set in your account settings.

App Freezes or Crashes on Open

Update the Finbee app to the latest version first. If it still crashes, clear the app cache through your phone's storage settings. On iOS, deleting and reinstalling the app usually resolves persistent freeze issues without losing your account data.

Account Dashboard Loads Slowly

High ping between your device and the server makes the dashboard sluggish. Switch to a faster network or move closer to your router. If the slowness only affects certain sections like transaction history, it may be a temporary server load issue — waiting a few minutes typically resolves it.

Uploaded Documents Not Showing Up

After uploading verification documents, the interface sometimes doesn't refresh automatically. Reload the page manually rather than waiting for a confirmation banner. Supported file formats are usually JPEG and PDF — uploading a PNG or HEIC file may cause a silent failure with no error message shown.