Where most complaints about this service are coming from, over the last 24 hours.
Shows where the service URL was unreachable during the detected outage periods. Percentages indicate the share of failed checks from monitoring locations in each country.
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If the site doesn't open, start with the basics: clear your browser cache and cookies, then try a hard reload. If that doesn't help, switch to a different browser entirely — Chrome, Firefox, and Edge can behave differently depending on cached data and extensions. Also check whether the issue is specific to one device or affects everything on your network.
Heavy product catalog pages with lots of images can time out on slower connections. Try switching from Wi-Fi to a wired connection, or test on mobile data to isolate whether the bottleneck is your local network. If load times are consistently bad, your DNS server might be the culprit — switching to 8.8.8.8 or 1.1.1.1 often helps.
This usually comes down to browser extensions blocking content. Ad blockers and privacy shields sometimes flag image CDN requests as trackers. Temporarily disable extensions one by one to find the offender, or test in a private/incognito window where most extensions are inactive by default.
If the search bar gives unexpected results or seems stuck, the issue is often a stale browser session. Log out if you're signed in, clear site data specifically for ITwork.lt, and reload. Also double-check the search query — the catalog uses Lithuanian and English product names, so language mismatches can throw off results.
Online banking integrations occasionally fail due to session timeouts on the bank's side. If the payment page freezes or redirects back without confirmation, don't retry immediately — check your bank account first to see if the charge went through. If it didn't, try a different payment method or browser. Some banks also block payments to foreign merchants by default, which requires a quick call to your bank to authorize.
Check your spam and promotions folders first. If nothing shows up within 15 minutes, log into your account and verify the order status there — the system might have processed it without triggering the email. If the order isn't listed either, the transaction likely didn't complete and you can safely retry.