Is Lietuvos Geležinkeliai Down? Live status & outage reports

Service info and troubleshooting

Website Fails to Load or Times Out

If the Lietuvos Geležinkeliai website won't open, start with the basics: clear your browser cache and cookies, then try a hard refresh. If that doesn't help, switch to a different browser or test from another device. DNS issues can also block access — try switching to a public DNS like 8.8.8.8. Mobile data sometimes works when home Wi-Fi doesn't, so toggle between them to isolate the problem.

Ticket Search Returns No Results

This usually happens when the search filters get stuck in a broken state. Clear all filters manually, reload the page, and enter your route again from scratch. If departure or arrival station names aren't autocompleting, try typing slower or using shorter search strings. Occasionally the timetable data takes a moment to sync after schedule updates — waiting a minute and retrying often resolves it.

Login Not Working on Personal Account

A failed login can stem from a few different sources:

• Cached credentials that no longer match — clear saved passwords in your browser and retype them manually
• Session cookies blocking a fresh login — clear site data for the domain specifically
• Account lockout after repeated failed attempts — wait 15–30 minutes before trying again
• Browser autofill inserting extra characters into the password field — disable autofill temporarily

If none of these work, use the password reset flow to regain access.

Payment Fails at Checkout

Card payments on the booking platform fail more often than people expect. First, check that your bank hasn't flagged the transaction as suspicious — some banks block foreign or travel-related merchants by default. Contact your bank to whitelist the charge, or try a different card. Also make sure the billing address matches exactly what your bank has on file. If the page freezes mid-payment, don't submit twice — check your email for a confirmation before attempting again.

Mobile App Crashes or Freezes

Outdated app versions are the most common culprit. Check your app store for pending updates and install them. If the app still freezes on the ticket selection screen, force-close it and reopen. For persistent crashes, uninstall and reinstall — this clears corrupted local data without affecting your account. On Android, revoking and re-granting storage and network permissions can also fix freezing issues.

Booking Confirmation Email Not Arriving

If your confirmation doesn't show up within a few minutes, check your spam folder first. Some mail providers aggressively filter transactional emails. Add the sender domain to your safe list. If the email still hasn't arrived after 10 minutes, log into your account and check your orders section — the booking is likely recorded there even if the email is missing. As a backup, take a screenshot of the order summary before leaving the page.