Where most complaints about this service are coming from, over the last 24 hours.
Shows where the service URL was unreachable during the detected outage periods. Percentages indicate the share of failed checks from monitoring locations in each country.
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If the site doesn't open, start with the basics: clear your browser cache and cookies, then try a hard refresh. If that doesn't help, switch to a different browser or device. Sometimes the issue is DNS-related — changing to a public DNS like 8.8.8.8 resolves it quickly. If the problem persists across multiple devices on the same network, the issue may be on your ISP's side.
Wrong credentials are the obvious cause, but not the only one. An expired session cookie can silently block access even with correct login details. Clear site data in your browser settings and try again. If you use autofill, check that the saved password is current. Account lockouts after multiple failed attempts usually reset within 15–30 minutes.
This is one of the more frustrating issues. Check these points:
If everything looks correct, try a different payment method or contact your bank directly to confirm no block is in place.
A sluggish interface or delayed page responses usually points to network congestion rather than a server outage. Run a speed test to check your actual connection. If speeds are fine but Smartech.ee still lags, try switching from Wi-Fi to a wired connection. Peak hours can cause noticeable slowdowns — mid-morning or late evening requests tend to go through faster.
A frozen dashboard or unresponsive buttons often comes from a JavaScript conflict or an outdated browser version. Update your browser to the latest release. Disabling browser extensions one by one helps identify if any of them are interfering with the page scripts. Reloading the tab usually unfreezes things temporarily.
If documents or images fail to load inside the platform, check your browser's permission settings — some privacy-focused configurations block external content by default. Also verify your internet connection is stable, since large file previews drop out first when bandwidth is low. Logging out and back in refreshes the session token, which sometimes resolves loading failures.